WASLAH’s privacy policy informs you about the information we collect from our valued customers and how we use this information with strict confidentiality to enhance your shopping experience. Your personal information is never shared or used beyond WASLAH’s customer support team. If you have any questions or need further details regarding our privacy policy, feel free to contact us.

Consent

By browsing this website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

Whenever you visit our website, we gather only relevant data to understand your needs and enhance your shopping experience. You may be asked to provide personal information in the following cases:

How We Collect Information

• Online Visitors Information: We may request some personal details when you visit our website. This information is used to notify you about offers, new arrivals, and store updates.
• Phone or Communication: WASLAH does not sell products over the phone or via SMS. Any authorized communication regarding an online order will come from an official representative. We will never ask for sensitive credit/debit card details.
• Newsletter Subscriptions: Subscribing to the WASLAH newsletter allows you to receive updates on promotions, events, and new collections. We collect necessary details such as your name, email, and preferences to tailor our communications. You may unsubscribe at any time.
• Customer Service: To enhance our service, our customer support team may request your phone number or email address through our official website or social media channels. Your data remains secure and helps us improve your experience.
• Registered Members: We store basic information and purchase history of registered members to track orders and provide relevant updates. We may use this information to send periodic emails regarding new arrivals, promotions, or other activities. You may unsubscribe at any time.

Information You Should Know

When you visit our store and make a purchase, we may collect some details. However, if you make a cash purchase, no personal information is required. For card payments, we may request your signature or necessary card-related details.

WASLAH values customer feedback and may request participation in surveys or suggestion forms to improve service quality.

Website Analytics

We collect general information on customer visits and shopping behavior through website analytics. This includes IP addresses, browsing preferences, time spent on the site, and purchase history. This data helps us optimize your experience and improve our marketing strategies.

Use of Cookies

Cookies enhance your browsing experience by remembering your actions and preferences. We use cookies to improve site functionality and provide personalized recommendations. If you wish to disable cookies, you can do so from your browser settings. However, some features of our website may not work properly without cookies.

Security of Personal Data

Your privacy is our top priority. We safeguard your information using strict security measures, including encryption and administrative protocols. Only authorized employees have access to your data. However, WASLAH may be required to share information with law enforcement agencies in response to legally valid inquiries under the laws of Bangladesh.

Policy Changes

This privacy policy may change due to new regulations or unforeseen circumstances. Any updates will be posted here immediately. Please visit this section periodically to stay informed.